State Farm® Insurance Agent Alexa Langeland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Simek
June 8, 2026
5
out of
5
rating by David Simek
"Emily was great to deal with on the phone."
James Stafford
June 5, 2026
5
out of
5
rating by James Stafford
"Excellent and efficient customer service. The representative was also polite and extremely knowledgeable."
Carol Brugger
June 4, 2026
5
out of
5
rating by Carol Brugger
"Char seems to work hard to match our needs."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Alexa Langeland’s Team here in Vestal . "
Yasir
June 2, 2026
5
out of
5
rating by Yasir
"Charleen was wonderful to work with. She clearly explained my options and the differences in coverage and pricing, making the process easy to understand. She was patient, knowledgeable, and never made me feel rushed. She also provided excellent customer service throughout. I appreciated her help and would highly recommend working with her."
We responded:
"Thank you for the 5-star review, Yasir! Here on State Farm Agent Alexa Langeland’s Team, we are proud to serve our community and appreciate your recognition. "
Pamela Danek
May 29, 2026
5
out of
5
rating by Pamela Danek
"I am extremely pleased with the service that I received today from State Farm Langeland Insurance Agency, Inc. Char France worked with us to ensure that we had the best coverage for our situation. We ended up bundling our auto and homeowners together. Char took the time to explain all the important details within our policies. She is knowledgeable and easy to talk with. I highly recommend this agency for all insurance needs. I have always been able to talk with a person directly wherever I have called. The response time and attention to detail is a great business model."
Brittany Rigoli
May 28, 2026
5
out of
5
rating by Brittany Rigoli
"Very responsive and proactive. Got my new car situated seamlessly. Very pleasant to work with. Highly recommend!"
Erin Frye
May 22, 2026
5
out of
5
rating by Erin Frye
"Emily was very helpful with setting up our auto and home policies! I worked with her over the phone and in person, and she took her time thoroughly explaning all the coverages and options."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Emily was able to assist you both over the phone and in person. We pride ourselves on making sure our clients fully understand their coverage options, and it’s wonderful to know Emily took the time to explain everything clearly. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Welcome to our agency family! - Alexa Langeland, State Farm Agent"
Carrie Tischer
May 19, 2026
5
out of
5
rating by Carrie Tischer
"Char was very helpful in explaining all the statements I was getting in my mail."
We responded:
"Thank you so much for your kind words! We’re glad to hear that Char was able to help clarify your statements and provide the assistance you needed. If you have any other questions or need further support, please don’t hesitate to reach out. We appreciate your feedback! -Alexa Langeland, State Farm Agent "
L
May 15, 2026
5
out of
5
rating by L
"Fantastic, friendly service! Goes above & beyond to ensure all is done properly. Thank you!"
We responded:
"Thank you for trusting us to for your insurance plan. We are so happy you decided to join our office family. We appreciate your business. - Alexa Langeland, State Farm Agent"
Caitlin Nacamuli
May 13, 2026
5
out of
5
rating by Caitlin Nacamuli
"I stopped in to make some changes to my auto insurance. It was an easy, pleasant and quick appointment. Char was very knowledgeable, helpful and friendly!"
We responded:
"Caitlin, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Alexa Langeland’s Team here in our Vestal office. "
Kathleen Kinsley
May 12, 2026
5
out of
5
rating by Kathleen Kinsley
"Charlene was incredibly helpful in getting insurance for our needs. She fully explained coverage from start to finish and always answered questions as they came up promptly. She was courteous and professional throughout and a pleasure to work with. I highly recommend!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. - Alexa Langeland, State Farm Agent"
Rich and Maryellen Heffner
May 12, 2026
5
out of
5
rating by Rich and Maryellen Heffner
"Called into the agency on May 12th after having issues with another insurance company. Emily was amazing she was knowledgeable and understanding of the situation. Had my new policies ready to go fast and efficient. Shout out to Emily!!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alexa Langeland’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Vestal . - Alexa Langeland, State Farm Agent"
Roger Hurlbut
May 5, 2026
5
out of
5
rating by Roger Hurlbut
"We came in with some issues on both cars' insurance. After we went through everything it managed to save us some money."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Char here at the office. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Alexa Langeland, State Farm Agent"
Cooper Reilly
May 4, 2026
5
out of
5
rating by Cooper Reilly
"Char was great!"
We responded:
"Cooper, it is a pleasure to hear what a wonderful experience you have had with Char! - Alexa Langeland, State Farm Team"
Allan DePugh
May 1, 2026
5
out of
5
rating by Allan DePugh
"She did a great job. Took care of what I was asking for and did it quickly.Thank you Charleene."
We responded:
"Greetings Allan, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! We look forward to seeing you again soon. - Alexa Langeland, State Farm Agent"
TJ Poluka
May 1, 2026
5
out of
5
rating by TJ Poluka
"The support, contact, connection, and genuine compassion Emily has demonstrated to me is absolutely UNMATCHABLE. Emily is a a stud at her workplace. She is absolutely blessed by our Lord…as her integrity, compassion, and ethical values are easily identifiable. I would recommend Emily at state farm to anyone in the 4 counties surrounding Broome county. God bless you Emily, thank you so much for your hard work and dedication. You get an A+ from me, but hey, I’m an RN not a teacher, but what’s it matter? Thanks Emily! You are a rockstar at your job! Keep up the great work!"
We responded:
"TJ, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alexa Langeland’s Team—we are always here to help! - Alexa Langeland, State Farm Agent"
Rebecca Dunlop
April 27, 2026
5
out of
5
rating by Rebecca Dunlop
"I had a wonderful experience updating my policy with the staff at State Farm. She was very helpful explaining everything"
We responded:
"Greetings Rebecca, Thanks so much for taking the time to share your positive experience! It's great to know that Emily was able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. Thanks again and we look forward to speaking with you again soon. Thank you, Alexa Langeland, State Farm Agent"
Bee Vee
April 21, 2026
5
out of
5
rating by Bee Vee
"Charleen was very personable and professional. Along with getting acquainted, she demonstrated that she was genuinely interested in our personal situation. She was also a careful listener and able to help us save some money without compromising our coverage. It was a total pleasure working with her and I would recommend if you are looking for an agent, stop and meet her."
We responded:
"Thank you for taking the time to share your experience with Charleen! We’re thrilled to hear she was able to make your insurance process both comfortable and rewarding. Char takes great pride in understanding each client’s unique needs, and your feedback means a lot to us. We appreciate your trust and recommendation and look forward to serving you again in the future! - Alexa Langeland, State Farm Agent"
sugahkain
April 20, 2026
5
out of
5
rating by sugahkain
"Alexa, Shaw and Emily are very helpful polite and get things done thank you guys so much."
We responded:
"Hello sugahkain, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future. - Alexa Langeland, State Farm Agent"
Candida rocha
April 16, 2026
5
out of
5
rating by Candida rocha
"Friendly and resourceful agents. It’s always a pleasant experience to call and speak with everyone at this office."
We responded:
"Wow! Thanks for such a positive review! "
Colleen Hailey
April 15, 2026
5
out of
5
rating by Colleen Hailey
"Char gave great service and made me feel better about my recent fender bender."
We responded:
"Colleen, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alexa Langeland’s Team—we are always here to help! Thank you, Alexa Langeland, State Farm Agent"
Eric Vega
April 10, 2026
5
out of
5
rating by Eric Vega
"Always pleasant, always professional, and always answer when I call. Thank you Alexa, Char, Sarah and Emily."
We responded:
"Thank you for the amazing review, Eric! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Alexa Langeland, State Farm Agent"
Teresa Titus
April 9, 2026
5
out of
5
rating by Teresa Titus
"Emily is always kind and helpful when I speak to her on the phone or in the office. She makes all my transactions easy."
We responded:
"Dear Teresa, we're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime! - Alexa Langeland, State Farm Agent"
Austin Kiley
April 7, 2026
5
out of
5
rating by Austin Kiley
"Char keeps us up to date on things we can or should consider doing, helping us get money back and getting discounts!"
We responded:
"Austin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to Alexa Langeland’s Team—we are always here to help! Thank you, Alexa Langeland, State Farm Agent "
Teri McGee
April 7, 2026
5
out of
5
rating by Teri McGee
"Extremely helpful and friendly! Take care of all my concerns or problems immediately! Thank Sarah and Emily"
We responded:
"Teri, Thank you for the amazing review, Teri! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Alexa Langeland, State Farm Agent"