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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ken Avery

March 4, 2026

5  out of  5
rating by Ken Avery
"Great."
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Navila Silivan

February 26, 2026

5  out of  5
rating by Navila Silivan
"Char was fantastic at walking us through all of our options and making sure we fully understood each one. She stayed past work hours to ensure our situation was completely resolved. We truly appreciate her dedication, professionalism, and commitment to helping us!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alexa Langeland’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Wendy Howard

February 24, 2026

5  out of  5
rating by Wendy Howard
"I called Alexa's office today to get a quote for Group/Organization insurance. Char did a great job of getting information back to me before the end of the day. I really appreciated her time and efforts. Alex has been my agent for a few years now. She is so nice. She and her staff have been nothing but patient and helpful with anything and everything that I have contacted them about."
We responded:
"We are happy you thought of us when your group needed insurance! We appreciate you trusting us for more than just your home and auto. -Alexa Langeland, State Farm Agent "
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Jill Reynolds

February 20, 2026

5  out of  5
rating by Jill Reynolds
"Emily is amazing when I call it’s always easy and fast. All of your ladies are amazing and thank you all so much"
We responded:
"Jill, Thanks for the great review! It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon. - Alexa Langeland, State Farm Agent"
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michele vanzile

February 19, 2026

5  out of  5
rating by michele vanzile
"She needs a rise. Amazing customer service, and very helpful."
We responded:
"Thank you for joining our office. We love helping out our customers and going over coverage options "
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Anita Tyrrell

February 19, 2026

5  out of  5
rating by Anita Tyrrell
"Clear and timey response to questions regarding existing auto and life insurance policies"
We responded:
"Anita, we're delighted to hear about your experience! We are so happy that you are enjoyed our timely response. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Sincerely, Alexa Langeland, State Farm Agent"
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Andrea Kramarczyk

February 10, 2026

5  out of  5
rating by Andrea Kramarczyk
"Emily was very helpful with making sure I had the info and insurance documents I needed so I could get my new car on the road."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. - Alexa Langeland, State Farm Agent"
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Giovanni Picalia

February 9, 2026

5  out of  5
rating by Giovanni Picalia
"Char was great for being a first timer with the insurance world. She explained everything and answered every question with no hesitation. She explained and explored best options that fit myself and my family’s needs at this time."
We responded:
"Hi Giovanni, we are grateful and appreciate the time you took to leave your review. We are glad that you enjoyed working with Char. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon. - Alexa Langeland, State Farm Agent"
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Neil Roberts

January 28, 2026

5  out of  5
rating by Neil Roberts
"Had issues with plates being turned in from an out of state vehicle. Agent hooked me up to three way call with agent in SC and both helped me with resolving the issues. Excellent customer service on all ends . Thanks"
We responded:
"Neil, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! See you next time! - Alexa Langeland, State Farm Agent"
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mark button

January 16, 2026

5  out of  5
rating by mark button
"amazing service. took care of my problem on the spot."
We responded:
"Mark, I am happy to hear we could make your claim experience a breeze for you! Thank you for being a loyal customer with our office. - Alexa Langeland, State Farm Agent"
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Ashley Vincent

January 12, 2026

5  out of  5
rating by Ashley Vincent
"Char was there for me to get insurance on my new car at the drop of a hat when my own insurance company wouldn't do it. Thanks to them, I got my car rather than waiting until the weekend was over! After meeting Char, it was like I had known her forever! Emily Strenger is so sweet, understanding, and friendly. She was helpful and thorough. She answered all of our questions."
We responded:
"Thanks for trusting us with your insurance needs. Char is great! We love doing what it takes for our customers."
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Michael Manzer

December 31, 2025

5  out of  5
rating by Michael Manzer
"Not only did Emily make paying my bill easy and a pleasure to do business, but she went out of her way to show concern for how I was doing after the loss of my father. Everyone at this office constantly proves that choosing them as my carrier was the right choice. Thank you for all you do."
We responded:
"We don't just want to be the person you call to pay your bill; we want you to be a part of our office family. Emily is great at taking the time to learn about our customers. We appreciate your loyalty to our office. - Alexa Langeland, State Farm Agent"
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TJ Poluka

December 22, 2025

5  out of  5
rating by TJ Poluka
"5/5 stars for Char. She exceeds other agents by a long shot and she is filled with knowledge and offers great support. I would recommend this State Farm office to anyone. Thanks Char!"
We responded:
"TJ, wow what a glowing review for Char! She is great asset to our team here at Alexa Langeland State Farm. Char is great at listening to customers and helping them understand their coverage. Thank you for helping others learn about the office. -Alexa Langeland, State Farm Agent"
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Tom Registered Nurse

December 17, 2025

5  out of  5
rating by Tom Registered Nurse
"Char from State Farm goes above and beyond for me personally. It is nice to be able to call and speak directly to a human, unlike some other places. I would highly recommend this office to all. Thank you for all you have done for me Char, I appreciate you! - TJ"
We responded:
"TJ, thank you for taking the time to tell others about our office. We appreciate you taking the time and being a loyal customer to our office. Thank you, Alexa Langeland, State Farm Agent"
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Audrey Anderson

December 5, 2025

5  out of  5
rating by Audrey Anderson
"Emily went over cost and coverage and explained it clearly. Made updates as needed."
We responded:
"Audrey, thank you for being a customer with our office. We appreciate you and your business. Emily is great at reviewing coverage and doing a "checkup" on your policies. Thank you, Alexa Langeland, State Farm Agent"
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Joann Moore

December 3, 2025

5  out of  5
rating by Joann Moore
"Charleen made changing homeowner's insurance seamless and pleasant experience. I told her that she should give customer service classes to the banks and lawyers we have been working on for this home purchase! She sets a very high example of excellent customer service."
We responded:
"I am so happy to hear about your experience here with our office. Char is great at assisting with the home buying experience! We are a small part of the process, but we want us to be the easiest. I appreciate your kind words. Thank you, Alexa Langeland, State Farm Agent"
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Anna Mackenzie

November 20, 2025

5  out of  5
rating by Anna Mackenzie
"Char is always so helpful and answers all of the questions I have so clearly. Thank you!"
We responded:
"Char is great at helping our customers' coverage. Thank you for being a part of our office! We appreciate you. - Alexa Langeland, State Farm Team"
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Elizabeth Madison

November 19, 2025

5  out of  5
rating by Elizabeth Madison
"If you need Insurance, I Highly Recommend Char France at State Farm. She explained everything thoroughly and was so helpful, based on years of experience. Look no further."
We responded:
"Elizabeth, thank you so much for letting others know about the office. Char is great at going over everything with our customers. I am happy you feel confident in her services. - Alexa Langeland, State Farm Team"
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Alex D'Andria

November 13, 2025

5  out of  5
rating by Alex D'Andria
"Emily was fantastic! She took care of what I needed in such a quick time, and had answers for all of my questions."
We responded:
"Hey Alex! Thank you for trusting my office with your auto insurance needs! I am happy to hear you that you enjoyed your experience with the office. Emily is very always very helpful for the customers. - Alexa Langeland, State Farm Team"
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Andrew Eggleston

November 10, 2025

5  out of  5
rating by Andrew Eggleston
"Char was very nice and diligently worked to secure the best rate and coverage for what I needed. Would highly recommend this office."
We responded:
"Thank you for being a long-time customer for protecting your legacy! Happy we were able to help you with the rest of your insurance. Thank you for continuing to choose our office. - Alexa Langeland, State Farm Agent"
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Maxx VanVorce

November 6, 2025

5  out of  5
rating by Maxx VanVorce
"Quick to render service - and always on point! Thank you!"
We responded:
"Maxx, thank you for supporting our business in more ways than one! We appreciate you taking the time to let others know about our service. Your family means a lot to our office. - Alexa Langeland, State Farm Agent"
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Debbie Maerz

November 3, 2025

5  out of  5
rating by Debbie Maerz
"Emily was wonderfully helpful and efficient…pleasure to work with.."
We responded:
"Debbie, thank you for being a long-time customer with our office. We appreciate your loyalty to State Farm. Emily is very helpful so thank you for allowing others to know about her service to you. -Alexa Langeland, State Farm Agent"
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Mary Gooden

October 25, 2025

5  out of  5
rating by Mary Gooden
"Missed a payment called on a Saturday and Char called me back within the hour. Got everything back on track quickly. Very understanding and was a great relief! Wonderful lady! Thanks so much Char!"
We responded:
"I am so happy that the stars aligned when you a called Saturday that Char was in for a customer appointment! We do love our Char and agree she is a wonderful lady. Thank you for taking the time to tell others about us. - Alexa Langeland, State Farm Agent"
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Adam Moore

October 14, 2025

5  out of  5
rating by Adam Moore
"Whether it’s going over my policy to make changes, or a claim, Char always goes above and beyond every time I call! Great agency!! Happy customer for over 5 years!!"
We responded:
"Thank you for being a long-time customer with our office. Char is great at taking the extra time with our customers. We appreciate you. Thank you, Alexa Langeland- State Farm Agent"
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King_Caeser

October 14, 2025

5  out of  5
rating by King_Caeser
"Charleen was extremely helpful and easy to talk to, great service."
We responded:
"I love hearing how Char was so easy to chat with! She is great at taking care of our customers. Thank you for taking time out of your busy day to let others know about your experience with our office. - Alexa Langeland, State Farm Agent"