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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Damion Colwell

August 16, 2025

5  out of  5
rating by Damion Colwell
"Super quick and on top of things u ask u get answers"
We responded:
"Thank you for letting others know about us! We are so happy to help customers with their questions. "
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Joe Bynum

August 14, 2025

5  out of  5
rating by Joe Bynum
"I really love this place! Alexa, Char, and Emily are extremely helpful, kind, and patient. They treat you as a friend and part of the State Farm Family. I highly recommend this insurance company! 🙂❤️"
We responded:
"Aww thank you for pointing out our favorite thing to do... treating everyone like our family! Thank you for trusting us with your insurance needs. - Alexa Langeland, State Farm Agent"
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Anthony Bassano

August 11, 2025

5  out of  5
rating by Anthony Bassano
"Charleen was very professional and she provided many insights and suggestions which made my decision making much easier. She also took the time to explain complicated terms and conditions to enhance my comfort level. A very positive experience."
We responded:
"Thank you for coming in so we can go over the changes to you homeowners insurance. Always here to answer your questions!"
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Sundeep Venkatesan

August 9, 2025

5  out of  5
rating by Sundeep Venkatesan
"We recently wanted to switch to a local agent as our previous agent was far away from us and reasoning out and negotiating for saving money was not clearly working out over the phone. So we switched to the local agent, Alexa Langeland and she and her team 100% worthy of all the positive reviews here. Alexa met with us and took so much time to explain each and every items with both auto and home insurance. She gave precise examples of situations that helped us understand the insurance terms in a much better way. Alexa was kind, professional, funny, very receptive and respective of the decisions that we made for saving money. Keep up your great work. Thank you for your time again!"
We responded:
"Love hearing how we gained a family because of our Google Reviews and then they complete one for us! The team and I are more than happy to explain things so customers can understand! Our goal is to educate on where we could make some changes to the policy to help make savings but not jeopardize your coverage. We are happy to have your family at our office. Thank you, Alexa Langeland, State Farm Agent"
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Caleb Campbell

August 8, 2025

5  out of  5
rating by Caleb Campbell
"Charleen was absolutely amazing!. I am a new driver and she helped set me up with my first insurance policy. She explained everything throughly and made the experience such a breeze. 10/10 experience!."
We responded:
"We truly love reviewing everything with customers. You spend your hard earned money with us and we want you to get understanding on how you are protected. Customers don't need to be an expert, that is why you have us! But I agree Charleen is fantastic at this. Thank you for trusting us to protect you. - Alexa Langeland, State Farm Agent"
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Gregory Ketcham

August 7, 2025

5  out of  5
rating by Gregory Ketcham
"Working with Alexa was fantastic! She is very friendly and explained things to me very thoroughly. I would recommend her to anyone."
We responded:
"Greg, it was so great to meet you! We are so thankful you trusted us for your insurance needs."
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Amy Furminger

July 24, 2025

5  out of  5
rating by Amy Furminger
"Char took a lot of time to determine my needs for home and auto insurance and then proceeded to patiently explain any areas that I had questions about. I love the fact that there are humans that answer the phone and agents that you can talk to and meet in person with."
We responded:
"That is always going to be "our thing" ... people that you can talk to! You will always know who you are going to be talking to when you call our office, Sarah, Char, Emily or Alexa. Char is great at explaining the various insurance policies and listening how they fit our customers' needs. We appreciate you. -Alexa Langeland, State Farm Agent"
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Michael Eisinger

July 24, 2025

5  out of  5
rating by Michael Eisinger
"Nice and welcoming. Much more responsive than other branches"
We responded:
"We appreciate you taking time to let others know about the experience with our office. We pride ourselves on taking the time to go over everything with our customers. Thank you again. - Alexa Langeland, State Farm Agent"
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Deborah Phelps

July 23, 2025

5  out of  5
rating by Deborah Phelps
"Char took her time to explain the changes to my policy in language I could understand. She was patient and friendly. Thank you Char!"
We responded:
"We are happy to go over things and explain it so people can understand. I personally never knew what it meant when I would read my policy until I got licensed! Happy we can share the knowledge. We appreciate you being a customer with our office. - Alexa Langeland, State Farm Agent"
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Peter Orville

July 22, 2025

5  out of  5
rating by Peter Orville
"Once again, I had a very satisfying interaction with Alexa's State Farm Office. They were cheerful and efficient and answered all my questions."
We responded:
"Thank you for taking the time to tell others about your experiences here with our office. We are always here to answer any questions you may have. Thank you for being a long-time customer with our office. We appreciate you. Thank you, Alexa Langeland, State Farm Agent"
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Chris P

July 18, 2025

5  out of  5
rating by Chris P
"Absolutely fantastic staff!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Alexa Langeland, State Farm Agent"
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Josh Bishop

July 15, 2025

5  out of  5
rating by Josh Bishop
"Alexa is fantastic! Very helpful, very knowlegable, and always willing to assist her clients. Her staff is extremely helpful as well. They always follow up, and ensure your needs are met. I'd highly recommend her as your agent (or next agent) for all your insurance needs!"
We responded:
"Josh, thank you so much for the wonderful compliments. We appreciate you trusting us with your insurance needs. We look forward to continuing our working relationship together. - Alexa Langeland, State Farm Agent "
Profile photo of Linda Glenn

Linda Glenn

July 15, 2025

5  out of  5
rating by Linda Glenn
"Always so helpful and knowledgeable. Wonderful service don't hesitate to contact them for all your insurance needs. Thanks Char."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Alexa Langeland, State Farm Agent"
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Kelly Freed

July 14, 2025

5  out of  5
rating by Kelly Freed
"Thank you for the wonderful help!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Alexa Langeland, State Farm Agent"
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Judy Joyner

July 11, 2025

5  out of  5
rating by Judy Joyner
"Alexa was very nice and very helpful with finding the information that I requested. She was professional and dealt with it quickly and thoroughly. Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Alexa Langeland, State Farm Agent"
Profile photo of John Severi (Servii)

John Severi (Servii)

July 10, 2025

5  out of  5
rating by John Severi (Servii)
"I got hurt in a motorcycle accident and have a lot of health and medical things to worry about (while I'm still recovering), and it's amazing that Alexa, Char, Sarah, and the entire team, are extremely helpful and prompt regarding any insurance matters. It's one less thing to worry about, the fact that they do a lot so I don't have to micromanage as many things. Me and my family are very happy to have our insurance here. Thank you for everything!"
We responded:
"Thank you for trusting us to insure you and your family. Happy we could help make your recovery a little easier for you. "
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Shawn Benavente

July 9, 2025

5  out of  5
rating by Shawn Benavente
"Char at State Farm on Vestal Parkway was fantastic! She was super helpful and knowledgeable. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Alexa Langeland, State Farm Agent"
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Gabrielle Schmidt

July 7, 2025

5  out of  5
rating by Gabrielle Schmidt
"Char is an earth angel! She has been sweet and understanding with every single question I've asked. I will never be able to thank her enough for her time and efforts! I highly recommend going to her for any and all of your insurance needs!"
We responded:
"Char is great on listening to customers and making them feel loved and heard. Thank you for trusting our office for your insurance needs. - Alexa Langeland, State Farm Agent"
Profile photo of Diane Waters

Diane Waters

July 3, 2025

5  out of  5
rating by Diane Waters
"I am always very happy with my experience at Alexa Langelands State Farm office."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Alexa Langeland, State Farm Agent"
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L

July 2, 2025

5  out of  5
rating by L
"Fantastic, friendly service! Goes above & beyond to ensure all is done properly. Thank you!"
We responded:
"Thank you for trusting us to for your insurance plan. We are so happy you decided to join our office family. We appreciate your business. - Alexa Langeland, State Farm Agent"
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Dan Bunts

July 2, 2025

5  out of  5
rating by Dan Bunts
"Char is a pleasure to work with."
We responded:
"Char is the best! We agree! Thank you for telling people about your experience with her and the office. - Alexa Langeland, State Farm Agent"
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Ashley Caroway

June 30, 2025

5  out of  5
rating by Ashley Caroway
"Char has been wonderful! She helped me learn about insurance and made the process smooth and fun! Looking forward to continuing to work with her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Alexa Langeland, State Farm Agent"
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Julie Callahan

June 27, 2025

5  out of  5
rating by Julie Callahan
"As always, very much a pleasure to work with the agents at Alexa Langeland - State Farm! Thank you for listening and talking through our options! Will be back for renters insurance when we secure an apartment. :)"
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Ed Roosa

June 26, 2025

5  out of  5
rating by Ed Roosa
"Me and my family have had nothing but excellent service from the team. They are always great at helping with any issue that we have ever had. Char has also been great at informing us of our options and the details of our policies. I HIGHLY recommend them to anyone seeking quality insurance coverage and a quality team to manage the polices."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Alexa Langeland, State Farm Agent"
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Appu M

June 26, 2025

5  out of  5
rating by Appu M
"Great and prompt service!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Alexa Langeland, State Farm Agent"