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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denise Spak

July 8, 2026

5  out of  5
rating by Denise Spak
"Great very helpful"
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Aba

July 7, 2026

5  out of  5
rating by Aba
"Char is so lovely, the office felt like a mini-home with the refreshments provided and caring guidance given to us. She was able to answer all of our questions and provide us with helpful information very much needed for the future. She made our home and auto insurance process very easy!"
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Alley

July 6, 2026

5  out of  5
rating by Alley
"Love it here"
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Matt Smith

July 6, 2026

5  out of  5
rating by Matt Smith
"Great worker love it here"
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Andrew Finan

July 3, 2026

5  out of  5
rating by Andrew Finan
"Char France stayed longer than regular business hours to meet with us and answer our questions. She was very helpful!"
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Jim Elsner

July 1, 2026

5  out of  5
rating by Jim Elsner
"Called for a cracked windshield and was quickly set up with an appt for replacement. Whole process took minutes."
We responded:
"Thank you for taking the time to leave us a review! We’re glad we could help with your cracked windshield quickly and get your replacement appointment set up right away. Our goal is to make the process fast and easy, and we’re happy it took just minutes for you. If you need anything else, we’re here to help! - Alexa Langeland, State Farm Agent"
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Richard Harris

June 30, 2026

5  out of  5
rating by Richard Harris
"Great team , and tentative to my needs based on the insurance coverage I wanted .
Got to meet Alexa in person during pandemic ( social distancing) and she listened because I talk to much and displayed great patients . That’s what I look for in doing business. Highly recommend this Office for your insurance needs. We need more ROCK STARS like Alexa and her team of proficient staff members .. BIG SHOUT OUT TO Mrs . CHARLEEN FRANCE who alawys handles my concerns inregards to my account and has always listens to the customer and make the experience a pleasent one . Thank you all ."
We responded:
"Rich, you DON'T talk too much!! Our priority is to make sure you understand what your insurance covers since you are paying with your hard earned money. Thank your being a customer of Alexa Langeland State Farm. We appreciate you."
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Davayah Rogers

June 29, 2026

5  out of  5
rating by Davayah Rogers
"I worked with Emily today she was very kind and helpful would recommend!!"
We responded:
"Hi Davayah, Thank you so much for the wonderful review. We’re thrilled to hear you had a great experience with Emily—she truly is the best. Your recommendation means a lot to us! -Alexa Langeland, State Farm Agent
"
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Andrew Clark

June 25, 2026

5  out of  5
rating by Andrew Clark
"I highly recommend Alexa Langeland State Farm! I worked with Emily Strenger, who was communicative and answered all questions I had asked! I am extremely pleased with my experience!!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear you had a great experience with Emily Strenger and that she was communicative and answered all of your questions. We truly appreciate your recommendation and look forward to helping you with anything you may need in the future! 😊- Alexa Langeland, State Farm Agent"
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Alfredo Migliore

June 22, 2026

5  out of  5
rating by Alfredo Migliore
"Our State Farm agent , Char, setup our insurance for our new car in a knowledgeable and prompt manner. She understands our insurance situation and works with us."
We responded:
"Hi Alfredo, thank you for your kind words! Char is an important part of our team, and I’m happy she could support you with your new car policy in a prompt and knowledgeable way. We appreciate you choosing Langeland Insurance Agency. - Alexa Langeland, State Farm Agent"
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Mike Walsh

June 16, 2026

5  out of  5
rating by Mike Walsh
"Prepared and detailed. And enjoyable experience."
We responded:
"Thanks so much for your kind review! We’re glad you enjoyed the experience and appreciated the preparation and details. We can’t wait to welcome you again! - Alexa Langeland, State Farm Agent"
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94sbaker

June 16, 2026

5  out of  5
rating by 94sbaker
"I am so happy with the decision we made. For home owner insurance. Alexa went through each piece of coverage step my step. Being first time home owners, it was very over whelming understanding the coverage and how, what we were paying for, would be beneficial to us god forbid anything was to happen. She’s very kind, super awesome to work with and I look forward to get to know her over the years to come. Thank you (:"
We responded:
"We love when we have our current customers refer over lovely customers to our office! Thank you for the glowing review for my team member Char! Us ladies all sound the same on the phone. 😉 And we are looking forward to building a long relationship with one another! Welcome to the office family! - Alexa Langeland, State Farm Agent"
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Mokay56

June 15, 2026

5  out of  5
rating by Mokay56
"Very professional, helpful and easy to talk to."
We responded:
"We really appreciate your review—thank you! It means a lot to hear that our team was professional, helpful, and easy to talk to. We’re here anytime you need us. - Alexa Langeland, State Farm Agent"
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David Simek

June 8, 2026

5  out of  5
rating by David Simek
"Emily was great to deal with on the phone."
We responded:
"Thank you for your kind words! We’re so glad to hear that Emily provided you with a great experience over the phone. We appreciate your feedback and look forward to assisting you again in the future! - Alexa Langeland, State Farm Agent"
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James Stafford

June 5, 2026

5  out of  5
rating by James Stafford
"Excellent and efficient customer service. The representative was also polite and extremely knowledgeable."
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear you received excellent and efficient service. Char will be thrilled to know her knowledge and professionalism made a positive impact. We truly appreciate your feedback and look forward to assisting you again in the future! - Alexa Langeland, State Farm Agent"
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Carol Brugger

June 4, 2026

5  out of  5
rating by Carol Brugger
"Char seems to work hard to match our needs."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Alexa Langeland’s Team here in Vestal . "
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Yasir

June 2, 2026

5  out of  5
rating by Yasir
"Charleen was wonderful to work with. She clearly explained my options and the differences in coverage and pricing, making the process easy to understand. She was patient, knowledgeable, and never made me feel rushed. She also provided excellent customer service throughout. I appreciated her help and would highly recommend working with her."
We responded:
"Thank you for the 5-star review, Yasir! Here on State Farm Agent Alexa Langeland’s Team, we are proud to serve our community and appreciate your recognition. "
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Pamela Danek

May 29, 2026

5  out of  5
rating by Pamela Danek
"I am extremely pleased with the service that I received today from State Farm Langeland Insurance Agency, Inc. Char France worked with us to ensure that we had the best coverage for our situation. We ended up bundling our auto and homeowners together. Char took the time to explain all the important details within our policies. She is knowledgeable and easy to talk with. I highly recommend this agency for all insurance needs. I have always been able to talk with a person directly wherever I have called. The response time and attention to detail is a great business model."
We responded:
"Thank you so much for your thoughtful review! We’re delighted to hear that you had a positive experience with Char and our team. Providing clear, thorough information and personalized coverage is always our goal, and we’re glad you felt well taken care of. Your recommendation and feedback mean a lot to us. If you ever have any questions or need further assistance, we’re always here to help. Thank you for choosing State Farm Langeland Insurance Agency! - Alexa Langeland, State Farm Agent"
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Brittany Rigoli

May 28, 2026

5  out of  5
rating by Brittany Rigoli
"Very responsive and proactive. Got my new car situated seamlessly. Very pleasant to work with. Highly recommend!"
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had a seamless experience and found our team responsive and pleasant to work with. Enjoy your new car, and please let us know if there’s anything else we can assist you with in the future! - Alexa Langeland, State Farm Agent "
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Erin Frye

May 22, 2026

5  out of  5
rating by Erin Frye
"Emily was very helpful with setting up our auto and home policies! I worked with her over the phone and in person, and she took her time thoroughly explaning all the coverages and options."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Emily was able to assist you both over the phone and in person. We pride ourselves on making sure our clients fully understand their coverage options, and it’s wonderful to know Emily took the time to explain everything clearly. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Welcome to our agency family! - Alexa Langeland, State Farm Agent"
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Carrie Tischer

May 19, 2026

5  out of  5
rating by Carrie Tischer
"Char was very helpful in explaining all the statements I was getting in my mail."
We responded:
"Thank you so much for your kind words! We’re glad to hear that Char was able to help clarify your statements and provide the assistance you needed. If you have any other questions or need further support, please don’t hesitate to reach out. We appreciate your feedback! -Alexa Langeland, State Farm Agent

"
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L

May 15, 2026

5  out of  5
rating by L
"Fantastic, friendly service! Goes above & beyond to ensure all is done properly. Thank you!"
We responded:
"Thank you for trusting us to for your insurance plan. We are so happy you decided to join our office family. We appreciate your business. - Alexa Langeland, State Farm Agent"
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Caitlin Nacamuli

May 13, 2026

5  out of  5
rating by Caitlin Nacamuli
"I stopped in to make some changes to my auto insurance. It was an easy, pleasant and quick appointment. Char was very knowledgeable, helpful and friendly!"
We responded:
"Caitlin, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Alexa Langeland’s Team here in our Vestal office. "
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Kathleen Kinsley

May 12, 2026

5  out of  5
rating by Kathleen Kinsley
"Charlene was incredibly helpful in getting insurance for our needs. She fully explained coverage from start to finish and always answered questions as they came up promptly. She was courteous and professional throughout and a pleasure to work with. I highly recommend!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. - Alexa Langeland, State Farm Agent"
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Rich and Maryellen Heffner

May 12, 2026

5  out of  5
rating by Rich and Maryellen Heffner
"Called into the agency on May 12th after having issues with another insurance company. Emily was amazing she was knowledgeable and understanding of the situation. Had my new policies ready to go fast and efficient. Shout out to Emily!!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alexa Langeland’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Vestal . - Alexa Langeland, State Farm Agent"